Privacy Policy
This privacy notice provides information about the ways in which Home Education Network Ireland (HEN) collects, stores, shares or keeps personal information provided to HEN (Ireland).
If you do not agree to the terms of this privacy statement and cookies policy, please do not access/use the site.
How we use the information you provide to HEN (Ireland)
Information that you provide by filling in membership forms to join HEN (Ireland):
This information will be used strictly to set up your HEN membership and will not be shared with third parties without prior consent. See also our Disclosure Policy.
Calling our Contact Officers:
Home Education Network Ireland does not collect Calling Landline Identification (CLI) or any other information on the origins of a call. We do not record or retain phone conversations.
Emailing us:
Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
Making a complaint to us:
When we take on a complaint, a file is generated. This will usually contain personal information about the complainant and any other individuals involved in the complaint. We will only collect personal information that is necessary to investigate the complaint.
We will usually have to disclose the complainant’s identity to whomever the case is against. We will try to facilitate a complainant who wishes to remain anonymous, but if a case proceeds it is generally inevitable that the identities of both parties are revealed. This is to ensure fairness in the legal process.
The information contained in complaint files will be kept in line with our retention policy. This means that information will be held for six years from the last date of action on the file. It will be kept in a secure environment and available only to those who need to access it.
Disclosure
As far as possible, we will not disclose personal data without consent. However, when we investigate a complaint we may need to share personal information with the other parties concerned. We will consider any request for anonymity in respect of a case, but we cannot guarantee that it will be possible to enforce it. We will not disclose your personal data to third parties except in instances where an individual has consented to the disclosure, or we are obliged by law to disclose the data. Third parties to whom we may disclose information include organisations such as An Garda Síochána.
Links to other websites
Our site contains links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Contact
Please Contact Us if you have any questions or comments about our Privacy Policy.
Cookie Policy
A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.
There are 2 different types of cookie:
- Session Cookies
- Persistent Cookies
Session Cookies are temporary cookies that are not stored on your computer or mobile device. These session cookies are erased when you close your browser, or after 20 minutes of inactivity.
Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site.
This site only uses Session Cookies that are specific to this site.
Managing Cookies
Within your browser you can choose whether you wish to accept cookies or not.
Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
The following links provide instructions on how to do this for the most popular browsers:
Google Analytics
This site uses Google Analytics to monitor the traffic coming to our site. It does not track personal information, but helps us to understand how users view the site. Details of the cookies used by Google Analytics are provided here:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
For visitors who want to turn this feature off in their browser Google have developed a Google Analytics Opt-out Browser Add-on details can be viewed here:
https://tools.google.com/dlpage/gaoptout/
Contact Us
Please Contact Us if you have any comments or questions about our Cookie Policy or Privacy Statement.